Warranty & Return Policy

Limited Warranty – Your Eovan electric skateboards are covered by a 3-month manufacturer’s warranty (with Electronic components), and 6-month manufacturer’s warranty (with Non-Electronic components) covering defects in craftsmanship and materials. Damage as a result of abuse, misuse, neglect, negligence, accident or exposure to water is not covered. Modification of components and/or tampering with the electronics voids the warranty. Perishable items like wheels, belts, and bearings, are excluded from warranty and are available for purchase through our website.

 

What is the refund policy?

 

You can get a refund within 1~3 business days, if you cancel the order before we ship it out.
We do NOT refund once the board is shipped out if there is any issue with the product you received. Please contact us for customer service and we will solve your problem in the shortest time. In this case, please offer us the detailed pictures and videos so that our customer service team can transfer it to our engineering team and fix the problems as quickly as we can. Thanks!
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